One Step Campaign
Click here to fill out the ONE-STEP COMPLAINT FORM online
The One Step Campaign, a coalition of disability, advocacy and service organizations working with Disabled In Action of Metropolitan New York (DIA) and the New York City Commission on Human Rights, encourages stores, restaurants and other places of public accommodation to provide wheelchair accessibility. Many sites have a step at the entrance that prevents wheelchair users from entering.
The New York City Human Rights law requires places and providers of public accommodation to make reasonable efforts to provide access and services to all customers. The Americans with Disabilities Act (ADA) says ramping a single step is likely to be readily achievable.
The One Step Campaign advocates for greater accessibility through education and persuasion by striving toward the following goals:
What you need to know:
You can make a difference:
If you need assistance filling out the form, contact Disabled in Action.
The One Step Campaign will:
The One Step Campaign makes every attempt to resolve your complaint quickly and amicably. Information will be kept confidential at your request.
Relay Calls Welcome
This document is also available in:
People with disabilities are also protected under the Human Rights Law in housing. A landlord must accommodate the needs of a person with a disability, including paying for structural changes (ramps, handrails, etc.), if the accommodation is deemed reasonable. If you are have a mobility disability and need access to your apartment or home, please call the Commission on Human Rights at 212-306-7330.
This website was created and is maintained by Douglas Pucci